Application Support Engineer

Location: Singapore

Company description

Oasis’ core business is to provide eSIM Operating Systems and Subscription Management solutions to
the IoT/M2M ecosystem worldwide. Proposing a leading-edge technology and strongly dedicated to
address the new generation of eSIM requirements with innovation mind, Oasis’ vision is to be a major
provider of eSIM and Remote SIM Provisioning solutions for secure elements in connected devices.
As part of our development, we are looking for an application support engineer to support the roll-out of our EOS Subscription Manager solution and related applications.

Position overview

The main task for this position is for the operational support of pre-production and production systems for SIM/USIM and embedded SIM remote management applications.

Key responsibilities

  • Providing technical support to teams within the organization, and to external clients when
    required
  • Maintaining and updating technical documents and procedures
  • Diagnose, troubleshoot and identify solutions to resolve application related issues
  • Provisioning of profiles and SIM/eSIM data into existing applications
  • Raising and maintaining record of ongoing and closed incidents

Requirements

  • Possessing knowledge of operating systems (Windows, Linux etc), telecommunication,
    applications and software, network connectivity and database (MySQL, PostgresSQL, etc)
  • Experience in supporting applications such as HTML/Java would be good
  • 2-3 years of technical support or relevant experience in the area of software application support
    or development
  • Possess self-initiative and able to work independently and collaboratively with people at various
    levels
  • Strong analytical and problem-solving skills

 

BENEFITS 

  • High-tech environment, with a very strong international dimension within the teams and customers / partners
  • Company in very strong development, within a large group, allowing to consider possibilities of 
  • evolution of position, and/or geographical mobility (France, India, ...)
  • Medical insurance
  • Part-time telecommuting possible

Please submit your application to: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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