At this gathering of industry leaders, the focus was squarely on the latest advancements, challenges, and opportunities surrounding the adoption and standardisation of eSIM technology. Amidst the array of discussions, one topic stood out: the pressing need to implement eSIM innovations to meet the complex web of global compliance and regulatory requirements. This article delves deeper into the insights shared during the summit, highlighting the contributions of Oasis Smart Sim, a part of Tata Communications, in navigating this intricate landscape.


Understanding the Scope of Standardisation

GSMA has been instrumental in spearheading the standardisation of eSIM technology. Through its efforts, eSIM standards have garnered global endorsement and deployment across various sectors. The scope of standardisation extends beyond mere technical specifications to encompass interoperability, security, and scalability. By establishing a unified framework, GSMA aims to facilitate seamless integration of eSIM technology worldwide. However, it's crucial to recognise that while standardisation provides a solid foundation, it does not dictate country specific regulatory frameworks, business models, or deployment strategies. This delineation underscores the need for collaborative efforts to bridge the gap between technical standards and regulatory compliance.


Adapting to Regulatory Requirements

Compliance with regulatory requirements poses a multifaceted challenge for eSIM innovation. Oasis Smart Sim  (Tata Communications) pioneered solutions such as the eSIM Hub and eKYC Hub infrastructure. These cutting-edge platforms streamline the onboarding processes for end-users, service providers, and mobile network operators (MNOs). By leveraging advanced technologies, such as artificial intelligence and machine learning, these solutions not only simplify device lifecycle management but also ensure compliance with mandatory Know Your Customer (KYC) protocols. This holistic approach addresses the complexities of regulatory compliance while enhancing user experience and operational efficiency.


Back to Basics: Why eSIM was Born

At its inception, eSIM technology was conceived with the primary objective of simplifying connectivity. Despite the need for simplification, standards are coming with a certain level of complexity that the eSIM Hub intends to resolve. By providing a seamless integration platform for service providers, and MNOs, the eSIM Hub streamlines the onboarding process and enhances operational efficiency. Through the utilisation of Application Programming Interfaces (APIs) and abstraction layers, the eSIM Hub simplifies implementation complexities, thereby accelerating the adoption of eSIM technology across diverse industries.


Challenges and Innovations in KYC Compliance

Navigating the labyrinthine landscape of Know Your Customer (KYC) regulations presents a formidable challenge for eSIM adoption. With over 600 identification documents across 200 countries, achieving universal compliance requires a nuanced approach. Oasis Smart Sim (Tata communications) addresses this challenge head-on with the eKYC Hub, offering a comprehensive solution for global coverage. By centralizing KYC processes and leveraging advanced verification mechanisms, such as biometric authentication and document recognition, the eKYC Hub streamlines the onboarding process for service providers and end-users alike. This innovative approach not only ensures regulatory compliance but also enhances security and efficiency in customer onboarding.


Digital Operators and the Future of KYC

The rise of digital-only operators underscores the importance of streamlined KYC processes in the digital era. By embracing digital identity solutions such as Aadhar in India and BankID in Sweden, operators can enhance security and efficiency in customer onboarding. The eKYC Hub infrastructure facilitates seamless integration with these digital identity systems, empowering operators to deliver a unified global customer experience. This convergence of digital technologies and regulatory compliance heralds a new era of innovation in the telecommunications landscape, paving the way for enhanced connectivity and user-centric services.



As eSIM technology continues to evolve, the convergence of technical standards and regulatory requirements will play a pivotal role in shaping its trajectory. Innovations like the eSIM Hub and eKYC Hub offer practical solutions to navigate the complexities of compliance while enhancing operational efficiency and user experience. By fostering collaboration among industry stakeholders and embracing emerging technologies, the eSIM ecosystem can realize its full potential in revolutionising the future of telecommunications.

To find out more about eSIM adaptation, speak to a member of the Oasis team now.


About Oasis Smart SIM

Established in 2011, Oasis Smart SIM is a France and Singapore-based company simplifying Telcos, Service Providers and OEMs’ adoption of eSIM by providing a range of GSMA-certified eSIM infrastructures, platforms and services designed to simplify technology. Oasis Smart SIM is now a member of the GSMA and TCA (Trusted Connectivity Alliance), ranked by Counterpoint Research as the 6th Global eSIM Management Solution Provider in 2022.
Oasis Smart SIM is a subsidiary of Tata Communications Limited, a digital ecosystem enabler powering today’s fast-growing digital economy.

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